What People Are Saying About
Cuyjet Management Consultants, Inc.
“I’ve had the good fortune to work with Cynthia on a variety of projects; she is a highly skilled colleague and collaborator and a joy to work with. Cynthia was instrumental in condensing a two-day Crucial Conversations training into a well-designed and positively received one day training. She always earns the highest ratings possible on her participant feedback. Training participants consistently recognize Cynthia’s intelligence, expertise, and ability to engage, motivate, and coach participants. Cynthia is able to provide much added value gleaned from her various professional accomplishments and leadership roles.”
— Janet Shlaes, Ph.D.
Director, Rush Center for Innovative & Lifelong Learning
“I strongly endorse Cynthia as a facilitator for any of the human capital programs and I would also recommend her to assist in program design, development and management. I have worked with Cynthia as a co-facilitator of programs she has written and developed since 1994. I was actually trained by Cynthia in facilitating learning for executives. As both the Senior Director, Human Resources for GATX Corporation and the Director, Talent Development for TTX Company (both $1B entities) I contracted with Cynthia through her company Cuyjet Management Consultants to develop and deliver in-house semi-customized leadership, management and supervisory skills training. More recently, I have engaged her services as Dean to design, develop and implement the Leadership and Learning University and to provide career management coaching at the American Dental Association as well.”
— Sabrina A. King
Former Managing Vice President People Management, Human Resources and Organization Development, American Dental Association
“Cynthia’s work and excellent attitude have made a real contribution to Heller’s evolution. She has demonstrated leadership, enthusiasm, provided a high level of contribution and most importantly, commitment to finding ways to change our culture, develop teamwork and serve our clients more effectively.”
— Dick Almeida
Former Chairman and CEO, Heller International Corporation (now GE Financial)
“Cynthia has created a new perspective at Heller regarding the value of management skills and the important process of creating in the individual manager a sense of responsibility for creating a positive work environment. Her pioneering efforts, with a strategic employee and management development curriculum, will have a positive impact on Heller for years to come.”
— Challis Lowe
Former Executive Vice President, Human Resources Heller International Corporation
“I have spent many years in leadership positions in major organizations in the daily newspaper industry. Cynthia’s expertise on how newspapers may do a better job managing people and depicting the multicultural communities they serve are skills that will be in increasing demand. The business future of Cuyjet Management Consultants is presently strong but will grow stronger.”
— John M. Lavine
Former professor and Director, Northwestern University Newspaper Management Center
“Having worked several years previously with Cynthia, when Rush initiated the Leadership Academy, I immediately reached out to obtain her services as a Leadership Development Consultant to deliver workshops for us. We engaged her in 2014 and, since then, have utilized her facilitation, research, program and project management skills as well as deployed her to craft an RFP and develop a vendor selection process to onboard a Cultural Competency vendor.”
— Alita P. Tucker
Former AVP Organization Effectiveness and Leadership Development, Rush University Medical Center
“Cynthia possesses extraordinary skills in several areas. I worked with Cynthia in delivering many aspects of the diversity initiative at LaSalle Bank/ABN AMRO in Chicago. Cynthia constantly demonstrated her ability to facilitate sessions that sometimes could be confrontational. She always kept the groups on point and free from the pitfalls of emotional actions and reactions.
“Cynthia’s manner and tone are calm, cool and professional at all times. She listens extremely well which is a key element in her ability to engage participants in any sessions she leads. Participants in sessions that she has facilitated included senior level managers, mid-level officers and other exempt level employees.”
— Carolyn Pemberton
Retired Diversity Director, LaSalle Bank Corporation/ABN AMRO
“I have witnessed Cynthia’s facilitation skills in a variety of situations; from cross functional project team meetings to virtual and live training sessions. The audiences have included her Human Resources peers, Officer level leaders, university faculty, exempt level participants and external vendor partners. Across all these situations, Cynthia has consistently demonstrated all the key skills of successful facilitation.
She listens actively and adjusts to the needs of the audience while staying focused on objectives and the program outcomes. She is the consummate professional, managing time effectively, fostering group interaction, and balancing differences. Cynthia is also adept at effectively using technology to enhance program content.”
— Alita P. Tucker
Former Senior Director, Learning and Organizational Development, Health Care Service Corporation (BCBS)
“Our association with Cuyjet Management Consultants will be on-going and long term. We have presented Cynthia with a service award which was developed because of her commitment to our work at the Management Training Center at the Kellogg School of Management / Medill School of Journalism of Northwestern University.”
— A. Stephen Montiel
Former President, Maynard Institute for Journalism Education
Feedback from Workshop & Webinar Participants
The 7 Habits for Managers: Essential Skills and Tools for Leading Teams
“Cynthia was outstanding! Her knowledge and wealth of experience was engaging and interesting. Her pace for delivering the content over two days was on point, she pieced together skills & tools which she connected for us really well (and easy to identify how to incorporate in my current role as a manager).”
“Cynthia was very knowledgeable and a great speaker. The activities she incorporated helped to reinforce the information being taught.”
“A great seminar! The presentation and teaching were great. I learned a lot in the classroom and really appreciated that.”
“Cynthia was terrific! Learned so much from her, you can tell she is passionate about teaching professionals.”
The 7 Habits of Highly Effective People Signature Edition 4.0
“The class content was great on its own, but having Cynthia as a facilitator made it really come to life. I loved every minute in class with her. She was energetic, understanding, and stayed the course. I will absolutely look for her for future sessions!”
“Excellent class, I learned a lot of good information. Cynthia Cuyjet is an excellent instructor.”
Management Skills for New Managers
“The instructor and material were very engaging. The course itself was engaging with the different activities, media formats (PPT, videos, printed book, etc.), and discussions, but I think it would not be so successful without such a great instructor. Thank you, Cynthia!”
“Lots of useful information, that I feel will benefit my group. Ms. Cuyjet was lively, knowledgeable and kept us engaged.”
“The material was just what I needed, and Cynthia was a brilliant instructor - she connected well with everyone and was able to read the room to understand when we needed deeper explanations, and when our energy level was sagging. I really liked her use of illustrative examples, and the way she wove in her own experience into some of the more challenging questions asked by the class. She is extremely knowledgeable, and very good at explaining things.”
Crucial Conversations
“The most valuable aspect was working through step by step in identifying CPR for me in a lot of my relationships, professional and personal. Having that as a template, as well structure in other areas learned from Cynthia will help me construct just how I want to approach some difficult conversations that I've left on the back burner for too long.”
“Learning how to have a crucial conversation in a professional way to avoid awkward or unprofessional situations was extremely helpful. I took away a lot of valuable information I can use in and out of the workplace.”
“I appreciated the interactive components and group work that Cynthia provided to increase engagement.”
“The way Cynthia facilitated helped me build self-awareness to identify my own symptoms of silence and violence so I can recognize them and create a safe environment for myself and others in having mutually respectful and purposeful conversations and finding shared meaning together. The atmosphere in the room where everyone was made to feel safe gave us the ability to discuss with a partner/group the challenges of various conversations in both professional and personal situations.”
Managing At Coca-Cola USA
“Prior to last week, I thought I knew just about all I needed to be a manager, but this seminar opened my eyes to management in ways that will no doubt improve my productivity for the company, and an understanding of my direct reports as well.”
— District Manager, Fountain Sales
“Congratulations again on developing a very successful program. I found the subject matter thorough, the facilitators deeply committed, and the communication effectively seated among all the participants. Needless to say, I have encouraged my direct manager to mandate all managers to attend.”
— Manager, Marketing
“My vice president told me he noticed quite a difference in self-confidence and behaviors in my team members compared to those from other areas.”
— Regional Manager, Local Accounts Fountain Sales
“What I have learned gives me confidence in using my skills in the future. This program should be mandatory for all in the company.”
— Account Executive
Management Skills at Phillip Morris
“A great example of using outside services.”
— Manager, Insurance
“I’ve had the opportunity to view numerous professional consultants and facilitators but Cynthia Cuyjet is clearly in the category of being a ‘master’.”
— Director, Employee Relations
“She was truly one of the best consultants I’ve experienced working with – first rate!”
— Manager Operations
“I intend to use her suggestions as a basis for recommendations to senior management.”
— Manager, Market Support Services
“I’ve had the opportunity to view numerous professional consultants and facilitators but Cynthia Cuyjet is clearly in a category of being a master.”
— Director of Employee Relations
“Ratio of lecture to discussion: perfect mixture; handled questions smoothly; gave sound suggestions and pulled everything together.”
— Training Officer